Grow your customers

Profiles, history & preferences. A full CRM with Neon Customers

Every interaction in one timeline. See purchase history, rental contracts, booking records, and communication logs for each customer.

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A customer's timeline in Neon: payments, invoices, bookings and emails on one record

Customers that's connected from the first record

Every interaction in one timeline. See purchase history, rental contracts, booking records, and communication logs for each customer. Segment your audience, tag VIPs, and let the system surface insights so you can build relationships that last.

How it works

Every touch, on one record.

One customer, first order onward You Handled for you

Step 1

First purchase or booking

The customer record comes from it. Nothing typed twice.
Step 2

History builds

Orders, rentals and bookings land on one timeline.
Step 3

Segment rules set

Tags and rules for the groups you care about.
Step 4

Sorted into segments

Customers move in and out of them as their records change.
Step 5

Messages logged

Every email and SMS sits beside the orders it was about.

1 of the 5 steps is yours. The record keeps itself; you only decide how to group it.

Customers · 4 features

Every feature you need, all in a single system.

01

Unified customer profiles

Custom fields, tags and loyalty tier sit on one profile, with every order, booking and message beneath them.
02

Purchase & booking history

See each customer's purchases, rental contracts and bookings together in one place.
03

Segmentation & tags

Group customers by anything on their record and tag VIPs, so the right list is always one filter away.
04

Communication logs

Every conversation is logged on the customer's record, right beside their history.