Why Neon · Security
Your data, in a database of its own.
Most business software keeps every customer's records in one shared table. Neon gives each business its own database instead.
Most apps file you away in a shared drawer.
Neon gives you the whole cabinet.
Your business gets a Postgres instance of its own, not a labelled row inside a shared table. Nobody else's records sit in it, and nobody else's traffic slows it down.
Every business's customer records sit together in one shared table.
Yours are told apart by a label on each row, and every question the software asks has to remember to check it.
Your customer records are the only thing in your database.
There is no shared table to be told apart from, so there is no query that could reach across to anyone else's.
Backed up every hour
Kept 30 days. Roll back to any hour yourself, from the panel.
Nobody else's busy day
Another company's Black Friday cannot slow your checkout down.
Your own domain
Add one DNS record. We handle the certificate and the routing.
Leave with all of it
Export the whole instance any time, in a standard Postgres format.
What you get
On every plan, from day one.
Its own database
Every business gets its own Postgres instance. Nobody else's records sit in it, and nobody else's traffic slows it down.
Hourly backups
Included on every plan.
SSL everywhere
Your panel and your storefront are served over HTTPS, including on your own domain.
Writes go straight through
The site layer caches what visitors read. Orders and form submissions are never cached.
Neo can't save
The assistant drafts and you submit. Nothing changes in your records without a person pressing the button.
Your data comes with you
Export products and reports to CSV whenever you want them.
Automations ask first
An action that moves money or cancels something needs an approval, and the person who started the run can't give it.
Credentials stay hidden
A credential stored for an action only works with one allowed address, and editors never see its value.
A way to report problems
We have a security policy for reporting vulnerabilities privately. Contact us and we'll take it from there.
Questions about your data?
Ask us anything about where it lives and who can reach it. A person will answer.